Privacy Policy

This policy explains how Lullaby Sea Ltd collects, uses, stores and protects personal information when families contact us, make enquiries, arrange services or use this website.

Last updated: August 21, 2026

1. Who we are

Lullaby Sea Ltd provides nursery, early years and family support services. Our contact details are: Lydmore, St. Anns Fort, King’s Lynn, PE30 1QS, United Kingdom. Email: info@lullabysea.uk. Phone: +44 7856 788708.

2. Information we collect

We may collect parent or guardian name, child name and age range, contact details, enquiry details, attendance preferences, emergency contact details, consent records, payment references, correspondence and information needed to respond safely and professionally to your request.

3. How we use information

We use information to respond to enquiries, arrange settling-in discussions, provide nursery-related services, communicate with families, manage safeguarding and consent requirements, issue invoices or payment links, keep internal records and meet legal, tax, accounting and regulatory obligations.

4. Legal basis

We process personal information where it is necessary to take steps before entering into a service arrangement, perform a service, comply with legal obligations, protect vital interests, support legitimate business administration, or where consent is required for a specific activity.

5. Children’s information

Children’s information is handled with extra care and only used for nursery, safeguarding, communication and service administration purposes. We do not sell children’s information or use it for unrelated marketing.

6. Payments

Payments may be processed securely through Stripe. We do not store full card numbers on this website. Stripe may process payment information according to its own privacy and security terms.

7. Sharing information

We only share information where necessary with trusted service providers such as secure payment processors, email/website hosting providers, professional advisers, or authorities where required by law or safeguarding obligations.

8. Retention

We keep information only for as long as necessary for service administration, safeguarding records, legal compliance, accounting, dispute handling and legitimate business record keeping.

9. Your rights

You may request access, correction, deletion, restriction or portability of your personal information, or object to certain processing. To exercise your rights, contact info@lullabysea.uk.

10. Security

We use reasonable administrative, technical and organisational measures to protect personal information. No online system is completely risk-free, but we work to keep records secure and access limited.

11. Contact

For privacy questions, contact Lullaby Sea Ltd at info@lullabysea.uk or Lydmore, St. Anns Fort, King’s Lynn, PE30 1QS, United Kingdom.